“great location if you want to be close to duke’s campus, but the apartment overall lacks great amenities and floor-to-floor noise reduction + too high of rent”

– Lauren L.

“nice forest views outside during spring and summer but poor amenities and sound isolation. there are a few types of gym equipments only. the structure of the building is so thin… and I can hear my neighbours and upstairs so clearly. Unfortunately, I do not have a considerate neighbour.”

– Nishan Z.

“It’s great living here. Very clean and incredibly quiet, especially considering it’s off a main road. The location is convenient, too. It’s walking distance to Duke campus and hospital, and there are several good food options right next door where residents can easily grab a quick meal. I also find management to be responsive and helpful whenever I have a question or a request. The only thing I’d change: I wish we had working trash chutes. They’ve been sealed off since I moved in, and it would be really nice to be able to take my trash to a chute on my floor and not have to get all the way outside the building to dispose of it on days/times there’s no trash pickup.”

– Sophia P.

“Best in the apartments near Duke west campus. Amber is a nice staff in the leasing office and is very supportive. Fair price, nice location, no pest, and pet friendly.”

– Lanling B.

“I am a young adult who is staying in the Durham area briefly. So far, my stay at the flats has been pretty comfortable. I stay in a 2 bedroom apartment with 3 people in total. There is enough room for all of us to spread out as needed. Also, the amenities that are offered to the residents are an added plus to living here. My only qualm is that it could be a bit more up kept, but I am also a clean freak. Take what I say with a grain of salt.”

– Ellen S.

“Generally decent, expensive but the trade off is that you get a gym with two working treadmills that is near Duke. Multiple packages have been stolen and there are wasp nests on the balcony that maintenance/pest control never addressed.”

– Lucia L.

“I absolutely love living here. The apartment complex is great, it is a walking distance from work, flat is nice, quiet and safe. Maintennce is done regularly and fast. And the managers (Amber, Ashley and Natalie) are super helpful and hard working.”

– Nikolina S.

“It is near to duke health and has a good salon for coffee and studying, the maintenance is great and do everything well and quick, the apartment is always clean and well to live”

– Fatemeh M.

“Nice place, great neighbors, som e fun community events. My only complaints are that the coffee machine in the common area breaks down a lot and bad laundry system in the apartments. The machine barely works and only washes half my clothes.”

– Rosalie M.

“-I’ve had very few issues living here, but management has been helpful and responsive and quickly resolved each one. -It’s very clean and quiet. -Very spacious apartments with good appliances and layouts.”

– Sophia P.

“Great apartment! it has nice amenities, fast service, in a good area (very close to Duke), never had any problems with cockroaches or any other pests.”

– Cameron C.

“Very attentive leasing office, and safe community environment. Perfect for students, I would recommend living here to any student in the area.”

– Lia S.

“I’ve had a good experience living at the Flats and just renewed my lease for another year. The management is responsive and the amenities are maintained. The location is a huge plus—it’s within excellent proximity to campus (10-12 min walk). The community is quiet. Good parking for guests.”

– Divyam G.

“This is a nice and new apartment with no bug problems. The mail room and gym and study/lounge ares are clean and nice. I hadn’t had to call maintenance for any appliance issues.”

– Pin-Chian L.

“Very responsive to everything. When I call for maintenance they responds quickly. When I have concerns about packages people help always. Hall easy are clean. It’s the residents that are slobs”

– Laura B.

“Not a cost-saving option, but already one of the best apartments around Duke. No bugs, a secure entrance, near to west campus, and nice maintenance team.”

– Lanling B.

“My upstairs neighbor is really loud, but I’m glad the third treadmill in the gym was finally fixed. Otherwise a solid living experience. renewing my lease”

– Julia B.

“The communal and outdoor spaces are clean and well-maintained. The Parcel Pending locker system and covered parking garage are also very convenient. The leasing office staff are very helpful and accommodating.”

– Caitrin M.

“It is a nice place but some issues with heating and insects, but it is clean and renewed, it is also close to duke hospital and no need for public transport”

– Fatemeh M.

“great so far. Great amenities and great parking. Gym and pool are very nice as well. Ashlee is quite pleasant to work with, and the staff are flexible.”

– David C.

“I have enjoyed my time here at The FLats EXchange on Erwin! I love the gym, study areas, and amenities. Also, its super close to Duke’s campus.”

– Rachel W.

“Living in a flat offers convenience, community, and security. Compact spaces encourage smart design, while shared amenities like gyms or parks foster connections. Privacy and noise can vary by neighbors.”

– Houze Z.

“The Flats is a great community to live in. The location is walking distance to Duke’s campus and only a short drive away from the downtown area.”

– Blaire R.

“Great apartment and close to Duke’s west campus. Apartment has good service with any maintenance request resolved next business day. I would recommend it”

– Tara A.

“I have really loved living at the Flats Exchange on Erwin! The amenities are amazing, especially the gym and study areas throughout all the buildings.”

– Rachel W.